Live Chat

Chat live with a tech at the Vastnet NOC. The fastest way to get in touch with us.

Call the Vastnet NOC

Call us, 631-423-5454. For afterhours support use the number in the client portal.

All Day - Every Day - We are here to help

We are always here for you, no matter what the situation, no matter what the day

We really take pride in our support. There will never be a time you will not be able to reach the person you need to solve your issue. We have sent techs on site on Christmas Day, 4th of July, even during Hurricanes and Blizzards. No matter if the issue is on our end or yours, there is never a time you will feel helpless at Vastnet, we guarantee it!

Once you become a client you are given an emergency number, to be used if the NOC is not able to help you. This number will ring all of the high level staffs cell phones, so you will ALWAYS, 100% of the time, be able to get someone to get your situation solved.

For Webmail, Bandwidth Checker, Vastnet Infosys, The Emergency Contact System, VastAgent, or to View Accounting / Make a Payment, please see the new Customer Tools area.

Support Quick Links

Confused about subnetting? Check out Vastnet's Subnetting Chart!
How does Vastnet measure up? Use our Datacenter Checklist to find out!
Check your bandwidth, see your billing history, and make payments.